Stupid phone company

Thu, 22 Oct 2009 12:00:50 GMT

I'm having a hell of a time getting the phone account at the new house transferred to our name. Two weeks ago I was told, as we didn't either the account number or the phone number of the (still active) line to the house that I should fax the request to Eircom and provide a contact number for them to follow up on.

Two weeks and I've heard nothing.

I rang today and got the useful information that dialling 199000 from the house phone will let us find out what the phone number is. This worked so I rang Eircom with that number and asked to transfer the account. Can't do that, I need the account number. I don't have that, the executors don't appear to have it either and the woman I spoke at Eircom certainly wasn't going to give it out to me. She did tell me than neither the previous owner nor the executors' names were on the account, so I'm flummoxed as to whom the account actually belongs.

In short I have a working phone that someone else is paying for but I've no obvious way of getting it put in our names, nor getting broadband etc. set up.

I fucking hate Eircom.

comments

Rowan Tree and Red Thread

Stupid phone company